Yes, we offer international shipping for our metal products. We work with reliable logistics partners to ensure safe and timely delivery to countries around the world. Shipping costs and delivery times vary depending on the destination, and we provide shipping quotes upon request.
Yes, we provide ongoing technical support for our products. If you encounter any issues with the performance or installation of your metal components, our technical team is available to assist with troubleshooting and advice. We are committed to ensuring the continued success of your projects after delivery.
Yes, we offer sample services for most of our metal products. Please contact our sales team to request a sample, and we will provide you with a small batch of the product for evaluation. This allows you to verify the quality and precision before committing to a larger order.
We accept a variety of payment methods, including bank transfers, PayPal, and letters of credit for international customers. Payment terms are typically discussed and agreed upon before production begins. We strive to make the payment process as simple and secure as possible.
Lead time for custom metal products varies depending on the complexity of the project and the materials required. On average, our lead time is between 2 to 4 weeks, but we can provide a more precise estimate once we understand the scope of your order. Rush orders can be accommodated, but they may incur additional charges.